Privacy Policy

1. Introduction

KotharuSMS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our free SMS service in the Republic of Maldives.

2. Information We Collect

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our SMS service
• To process and deliver your messages
• To improve our service quality and user experience
• To prevent fraud and abuse
• To comply with legal obligations
• To send service updates (if you've subscribed)
• To analyze usage patterns for service optimization

4. Data Retention

We retain your information for the following periods:

• Message content: Deleted immediately after successful delivery
• Phone numbers: Retained for 30 days for delivery confirmation
• Usage logs: Retained for 90 days for service improvement
• Email addresses: Until you unsubscribe from updates

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

• With mobile network operators to deliver messages
• When required by law or legal process
• To protect our rights and prevent fraud
• With your explicit consent
• In case of business transfer or merger

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your personal data
• Right to restrict processing
• Right to data portability
• Right to withdraw consent

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our service. You can control cookie settings through your browser preferences, though this may affect service functionality.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the Maldives. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website. We will respond to your inquiries within a reasonable timeframe.